Digital Communication and Workplace Ostracism among Administrative Staff in selected higher Institutions, Ekiti State
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| Title: | Digital Communication and Workplace Ostracism among Administrative Staff in selected higher Institutions, Ekiti State |
| Author(s): | Oluwatosin O. OLOGBOSERE Department Of Office Information And Management Lead City University, Ibadan Ologbosere.oluwatosin@lcu.edu.ng & Ronke T. DADA Department Of Office Information And Management Lead City University, Ibadan Dada.ronke@pgstudent.lcu.edu.ng |
| Abstract: | Abstract This study examined digital communication and workplace ostracism among administrative staff in selected higher institutions in Ekiti State, Nigeria. The study was guided by three objectives, three research questions, and two null hypotheses guided the study. A descriptive survey research design was adopted, the population comprised administrative staff of six tertiary institutions in Ekiti State, a sample of 210 respondents were drawn from an estimated population of 480 administrative staff. Data were collected using the modified four-point Likert scale. Mean, standard deviation, Pearson's product-moment correlation, and one-way Analysis of Variance (ANOVA) was adopted for data analysis. Findings revealed that digital communication practices in the selected institutions were moderately developed (cluster mean = 2.79), with significant gaps in formal communication policies and inclusivity. Workplace ostracism was prevalent (cluster mean = 2.86), with digital exclusion negatively affecting staff morale, job performance, and sense of belonging. A significant positive relationship was found between digital communication practices and workplace ostracism (r = 0.587, p < 0.05). Significant differences also existed in the prevalence of workplace ostracism across the six institutions (F = 6.241, p < 0.05). The study recommends that institutional management formulate inclusive digital communication policies, invest in staff digital literacy training, and establish anti-ostracism frameworks to promote inclusive workplace cultures. Keywords: Administrative Staff, Digital Communication, Higher Institutions, Workplace Ostracism, Ekiti State, Nigeria Wordcounts: 208 |
| Keywords: | Administrative Staff, Digital Communication, Higher Institutions, Workplace Ostracism, Ekiti State, |